Ordering Information

ORDER EARLY!!!

Be sure all the information is complete or this could delay shipment. Marcea Inc will not be liable for any damages whatsoever beyond monies paid by customer.

ORDERING PROCESS:

  1. * Always use your customer number, last name and business name on all orders, payments, correspondence, and telephone calls. Please remember the last name your order was placed under. Customer number begins with the first 3 letters of the last name.
  2. * Check that you use the correct style number, size, color code. If you have a question regarding color codes, please call customer service.
  3. * Sizes: Child sizes are XSC, SC, INT, MC, LC. Adult sizes are XSA, SA, MA. LA, XL-3X (Add $6.00 for each XL in size. Xl-$6, 2X-$12, etc.). Use the size chart onlinet to determine the correct size you require. Ordering incorrect sizes may delay the processing and delivery time of your order. XSC-INT and XL-3XL cannot be exchanged or returned for any reason.
  4. * Please include all contact information, daytime phone, fax number and e mail address.
  5. * Please include a specific ?Due Date? if a date is not specified we will ship as items are available.
  6. * All urgent orders must be placed over the phone with a credit card, do not mail in urgent orders.

ORDERING VIA TELEPHONE/FAX:

To place your order by phone, please call 800-821-7737 or 213-746-5191 Monday-Friday 9am-5pm PST. Orders may be faxed to 213-746-8927.

ORDERING ONLINE:

Orders can be placed here online at www.marcea.com.

PAYMENT METHODS:

  1. We DO NO SHIP COD.
  2. We accept Visa, MasterCard, American Express and Discover.
  3. Checks, money orders and cashier checks. (Checks are subject to a 20 day clearing period).
  4. Purchase Orders-Orders will be accepted from public education institutions or colleges. PO must be signed by an authorized purchasing agent and monies complete including shipping. 30 net terms only and no discounts will apply on 30 net terms. PO?s must accompany the order for us to process.
  5. CALIFORNIA customers only: Please include sales tax of 8.75% on all orders. If tax exempt, submit an exempt certificate with your order.

CANCELLATIONS AND CHANGES:

Cancellations: Must be made within three days of placing your order.

Changes: Additions or deletions must be made within 24 hours. If you see an error on your confirmation, you must report it immediately.

RETURNS/EXCHANGES:

Special Orders cannot be returned or exchanged.

Returns: NO REFUNDS. Unworn items can be returned within 10 days in original packaging for a credit towards a future purchase.

Exchanges: All exchanges must have the exchange authorization form. You must request an RA number within 21 days of your invoice. RA numbers must appear on the outside of the packaging. There is an exchange fee of $10.00 for the first item and $2.00 per item after. Exchanges or returns will not be accepted for XL sizes and higher. All items exchanged must be sent back in original packaging. There will be no exchanges accepted on items that have been soiled, written on, or mishandled in any way whatsoever that makes the item non saleable. All exchanged will be treated as a new order with the normal production times.

BACKORDERS:

Marcea Inc makes every effort to ship orders complete. If the choice is ours to backorder items, there will be no additional charges, unless the customer requests air shipping. If the customer requests that a partial shipment be made, then additional shipping charges will apply.

SHORTAGES AND SHIPPING PROBLEMS:

Any shortages in your order must be reported within 72 hours of receiving your shipment. After this time, we are not responsible for the missing item(s). If the carton is damaged, do not destroy it. You must file a claim with the carrier for the lost or damaged item(s).

 

PRICE POLICY:

The prices in this catalog are subject to change without notice. Due to the availability of fabrics and other related manufacturing situations we may find necessary to adjust our prices accordingly.

 

OUR COMMITMENT:

Marcea Inc is committed to making activewear buying an enjoyable one. Our knowledge and helpful representatives will assist you with all your concerns and questions. As our customer you deserve the best quality and service and we do our best to bring you cutting edge activewear styles at an affordable price. .

Marcea Activewear
P.O. Box 48317
Los Angeles, CA 90048
Toll free: 800-821-7737
Customer Service: 213-746-5191
Fax: 213-746-8927

IMPORTANT NOTE: When checking out, please use the "Special Instructions" field to notify us of important ship dates.

Marcea, Inc. claims copyrights in all features of the items shown in this website which are protected under the United States Copyright laws.